consumer redress

Consumer Redress: A Changing Tide?

jeremy-bishop-262161The various challenges in trying to provide effective redress to consumers have created momentum behind an effort to change the way we think about consumer protection. The old zero-sum debate between consumer advocates (presumed to be in collaboration with the class action bar) and the big legal defence firms (presumed to be doing the bidding of big corporations) has achieved little in terms of progress over the past few decades.

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Posted by Amy J. Schmitz and Colin Rule in Access To Justice, ODR