consumer

Facilitating Settlement – The Changing Role Of The Arbitrator

pablo-garcia-saldana-94058One of the most valuable aspects of the GPC is the rich amount of data it accumulates. A recently published article in the Fordham International Law Journal analyses the data of the 2016 GPCs in terms of the parties’ interest in collaborative dispute resolution methods within adversarial proceedings. Klaus Peter Berger and J. Ole Jensen suggest the facilitation of settlement between the parties within arbitral proceedings as an important means of maintaining and increasing the attractiveness of international arbitration.

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Posted by GPC Series in ADR, Arbitration

Consumer Redress: A Changing Tide?

jeremy-bishop-262161The various challenges in trying to provide effective redress to consumers have created momentum behind an effort to change the way we think about consumer protection. The old zero-sum debate between consumer advocates (presumed to be in collaboration with the class action bar) and the big legal defence firms (presumed to be doing the bidding of big corporations) has achieved little in terms of progress over the past few decades.

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Posted by Amy J. Schmitz and Colin Rule in Access To Justice, ODR

Are People Waking Up To Online Dispute Resolution?

joshua-sortino-215039.jpgTechnology is playing an increasingly important role in all aspects of our lives. Digitalisation has transformed the way we communicate, work, access information and consume goods. However, while making many things easier, the use of technology also creates new problems – in the form of unprecedented complex disputes and the constant evolution of the online services. Read more

Posted by Mirèze Philippe and Natasha Mellersh in Access To Justice, ADR, Technology

European Disputes Trends

European flags in BrusselsToday is Europe Day! What better way to celebrate than to look at the dispute resolution trends in the recently published rule of law data across the European Union. This year marks the 60th anniversary of the historical ‘Schuman declaration‘ and the existence of the Treaty of Rome – which led to six decades of peace and integration in Europe.

At a time where media attention has primarily focused on the challenges faced in the region, there has at times been little focus on the many areas of progress within the European Union. However, following the recent French elections, there is fresh hope within the EU for dialogue and reconciliation among existing Member States, although there is still much work to be done.

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Posted by Natasha Mellersh in Data Analysis

Dawn Of Technology In Dispute Resolution

horizonThe growth of online shopping, online financial trading, online banking to online tuition, emphasises our growing dependence on technology and online communication. Technology has changed almost all areas of human existence, and dispute resolution is no exception. The internet and the use of computers are now an integral part of our lives.

We live in an inescapable world of technology; this extends to law practice in the form of online dispute resolution (ODR). ODR is the use of information and communication technologies to assist parties to manage, transform and resolve their differences/conflicts. ODR is, of course, a broad field with many facets, based on technology supported third party intervention efforts aimed at dispute resolution, peace-building or conflict management. Read more

Posted by Ijeoma Ononogbu