technology

Ask An Expert: Petros Zourdoumis

petros1Petros Zourdoumis, Director of ADR point and ODReurope, talks about conflict in the refugee context, access to justice issues, and the potential role of tech and ODR in providing solutions. 

Why is resolving conflict in the refugee context so important?

It is important for two main reasons. A practical one, which has to do with the operation of the refugee camp and the need to keep tensions and misunderstandings to the absolute minimum. And a substantive one, which has to do with the right of the refugees to have access to dispute resolution, which is not easy if we take into consideration the conditions they live in, the fact that they are on the move and also the fact that refugees almost in their entirety will not be willing to use courts for anything that might impair their chances of being relocated to another country.

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Posted by Natasha Mellersh in Access To Justice, ADR, Ask An Expert

Can ODR Help To Resolve Conflict In Refugee Communities?

rodion-kutsaev-184298The arrival of over a million refugees in Europe and the wider region since the outbreak of war in Syria has brought human rights and migration issues into the headlines around the world. Last year, the United Nations High Commissioner on Human Rights (UNHCR) reported that forced displacement has reached a record high globally at 65.3 million people (one person in 113).

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Posted by Petros Zourdoumis in Access To Justice, ADR, Mediation, ODR, Technology

Spontaneous GPC Voting Events Are Taking Place In India

Spontaneous GPC voting events have been popping up in India, just days before voting is set to close. As soon as online voting opened up to the public, organisers in India set up ‘voting clinics’ to help people to vote.

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This is giving a significant boost to the global voting data, only days before the deadline on the 31 July. Today 30 people attended the clinic to vote, adding their voice to the global data on dispute resolution.
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Posted by GPC Series in Access To Justice, ADR, Technology

The Paris ODR Conference – When Law Meets Tech

peter-kleinau-99994.jpgThe 17th annual ODR Conference, which took place in Paris last month, was not your average law event. Entitled Equal Access to Information and Justice Online Dispute Resolution, the conference spanned across two days filled with intense discussions, ideas, exciting projects and most importantly – excellent food. Especially unique, was the combination of tech experts and lawyers from all over the world, and of course those who fit into both categories.

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Posted by Natasha Mellersh in Access To Justice, ADR, Dispute Management, Education, ODR, Technology

The London GPC – Time For Change

marlon-maya-44935.jpgLast week’s London event marked the grand finale of the GPC Series, which has taken place on six continents and 29 cities since April 2016, collecting groundbreaking data on the behaviour and perceptions of stakeholders in dispute resolution across the globe. Taking place in the historical Guildhall building, built upon centuries of ‘dispute resolution’ above the Roman amphitheatre – where conflict was perhaps resolved in a more brutal way than today.

The event began with an introduction by online dispute resolution advocate Lord Justice Briggs, who has consistently pushed for technological reforms in the courts of England and Wales, especially in regards to resolving disputes. In addition Dr Andrew Parmley, Lord Mayor of London (Mayor of the City of London), gave a moving speech on London’s rich multicultural history – stating that London will remain a global city and an international hub for the legal community undeterred by Brexit.

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Posted by Natasha Mellersh in Access To Justice, ADR, Arbitration, Dispute Management, Education, LOC Coverage, Mediation, Negotiation, Technology

Consumer Redress: A Changing Tide?

jeremy-bishop-262161The various challenges in trying to provide effective redress to consumers have created momentum behind an effort to change the way we think about consumer protection. The old zero-sum debate between consumer advocates (presumed to be in collaboration with the class action bar) and the big legal defence firms (presumed to be doing the bidding of big corporations) has achieved little in terms of progress over the past few decades.

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Posted by Amy J. Schmitz and Colin Rule in Access To Justice, ODR

As An Expert: Ethan Katsh

Ethan KatshOnline dispute resolution pioneer and Director of the National Center for Technology and Dispute Resolution, Ethan Katsh, speaks about the emergence of ODR, technology and access to justice.

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Posted by Natasha Mellersh in Ask An Expert, Mediation

GPC Hong Kong – A Mandate For Change

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The Global Pound Conference event in Hong Kong saw over 200 delegates assemble to identify trends and cultural preferences in commercial dispute resolution. Hong Kong’s Secretary for Justice, Chief Justice and Solicitor General headlined the conference, underlining the government and judiciary’s high engagement with the initiative.

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Posted by Anita Phillips in ADR, Data Analysis, LOC Coverage, Mediation

Ask An Expert: Colin Rule

Colin Rule, Vice President of Online Dispute Resolution at Tyler Technologies, in Silicon Valley, discusses education, technology and providing better access to justice online.

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Posted by Natasha Mellersh in Access To Justice, ADR, Ask An Expert, ODR, Technology

Ediscovery In Hong Kong: Dispelling Some Litigation & Innovation Myths

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At a recent conference in Hong Kong, attendees were asked about how to improve the dispute resolution process for all parties. Data generated from a live, technology-enabled poll of the audience led to a thought-provoking discussion on the priorities and limitations to innovation in the dispute resolution process, specifically in Hong Kong.

Panelists and attendees agreed that the region currently has a quite low-tech experience, and some of the biggest obstacles attorneys face when seeking to resolve commercial disputes are financial and time constraints. Read more

Posted by Abigail Cooke in Arbitration, Comment, Dispute Management, Technology

Ask An Expert: Mark Appel

Mark Appel

Mark Appel, an independent international Arbitrator, Mediator, Consultant and Trainer, discusses online dispute resolution (ODR), cybersecurity and the impact of technology on the dispute resolution process.

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Posted by Natasha Mellersh in Access To Justice, ADR, Ask An Expert, ODR, Technology

Why A GPC Event Is Like No Other Conference You’ve Attended

clint-adair-68588With around half of the Global Pound Conference (GPC) events now behind us, well over a thousand delegates have experienced for themselves attending a GPC event. So what’s it like? Put simply, the experience is unlike any other dispute resolution conference you’ll have attended. No dozing at the back of the room as dry speakers work painfully through drier legislative changes. No quiet catching up on your emails as you wonder what will be for lunch.

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Posted by Alexander Oddy in Access To Justice, ADR, Arbitration